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FAQs

What materials are used in the products?

We use a variety of high-quality materials, all materials used are within the descriptions of the products.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary based on your location. Please note all customs and duties are the buyer's responsibility. If international orders get sent back to us we will not be able to refund the shipping cost. Please note we do not do exchanges but you're more than welcome to return.

What is your return and exchange policy?

At Sistrsthelabel we offer a 14 day returns policy please refer to our Return Policy for all details. Additionally we also offer, store credit when wanting to return to make your shopping experience BETTER!

Are your products available in physical stores?

Currently, our products are primarily available online through our website. Stay tuned for updates on potential retail partnerships and pop-up events.

How do I care for the products?

Care instructions vary by product, but generally, we recommend hand washing or machine washing on a gentle cycle with mild detergent, and air drying to maintain the quality and longevity of your items. Specific care instructions are included with each product on the tags.